Frequently Asked Questions
Everything you need to know about our stylish collections and secure shopping experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will provide a tracking number so you can monitor your delivery in real-time.
How do I determine the correct size for me?
We provide a comprehensive size guide on each product page. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, certain items like undergarments and earrings are final sale.
Do you offer international shipping?
Yes, we ship our fashion collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted for your security.
How should I care for my garments?
To ensure longevity, please follow the specific care instructions located on the inner label of each garment. Most of our pieces recommend a cold wash and air drying.